Help & Tutorial Index / Selectors Tab / Selector Details Page

To see the Selector Details page for a specific selector, you must click on the MAC Address in the listing on the Selectors tab.

The main filter for the page is the drop-down option for Details for Selector. Select a MAC Address from the drop-down.

The page is comprised of three areas: Selector Status, Selector Information, and Edit Settings. Edit Settings is the only area with fields that you can edit (only Operator Executives have the rights to edit). The other areas of the page are informational only.

Click Save Changes to save any modifications you make to the settings or location address.

Page AreaDescription
Selector StatusThe top of this area shows the current status of the selector and a reason or description of the status. See below for additional status information. The following timestamps are displayed in the Selector Status area.
  • Last Reported Time - Indicates the last time the selector talked to the AMI server.
  • Last Connection Time - Indicates the last time the selector connected to the AMI server. Typically, this is every two minutes or so.
  • Last Play Report Time - Indicates the last time a play detail report was sent to the AMI server.
Selector InformationThe following details are displayed in the Information area.
  • Selector ID - a unique ID to identify the selector
  • Selector Name - This is the serial number for the selector. The serial number is entered under system setup in the Merit game console.
  • MAC Address - the address of the network card in the selector
  • IP Address - the Internet address of the jukebox associated with the selector
  • Model - the model of the remote selector
  • Software Version - the version of the Merit software that is installed on the remote selector
  • Track Catalog Number - this is the version of the track catalog that the jukebox is currently using. Track catalogs are published by the AMI music librarian at regular intervals to list all music available on the AMI network.
  • Software Type - the Software Type is Selector
  • Associated Jukebox - indicates the jukebox to which this selector is associated
Edit SettingsYou have the option to modify the following settings:
  • Serial Number - Enter a serial number for the selector.
  • Online Status - Select one of the following options for the selector:
    • Online, accepting Jukebox play credits
    • Offline, not accepting Jukebox play credits

To delete a selector, click the Delete Selector button.

To disassociate a selector from a jukebox, click Disassociate Jukebox.

Status Notes

Diagnostic ValueDescription
ERRORThis selector has not checked in with the AMI server within the last seven days.
GOODThe selector has checked in with the AMI server recently and has not reported any errors.
IGNOREThe AMI Contract Administrator has placed this selector in a status that is locked out. This is typically done if a selector has been damaged or lost. Contact the AMI Contract Administrator to resolve the issue.
INTERNAL_SELECTOR_ERRORThe selector has checked in with the AMI server and has reported fatal errors that prevent it from interacting with the jukebox.
INTERNAL_SERVER_ERRORThe server encountered an error while processing the last selector request.
INVALID_MAC_ADDRThe selector does not have the mac_address that had been set up in the AMI Entertainment Network. Contact the AMI Contract Administrator to resolve this problem.
INVALID_TRIGGER_CODEThe AMI-supplied User ID and Password used by the selector for authentication are not valid.
JUKEBOX_UNAVAILABLEThe jukebox associated with this selector is not in a GOOD state and is unavailable to the selector for playing music.
OFFLINEThe selector was intentionally marked as OFFLINE by a user and is not connected to the AMI Network. The selector status will automatically be changed from OFFLINE to GOOD the next time it successfully checks in with the AMI server.
READYThe selector has been set up on the AMI Network but it has not connected to the AMI server to report in.
UNKNOWNAn unknown error has occurred and the selector is not in a GOOD state. Contact the AMI Contract Administrator to resolve the issue.